Which statement is true about the two note types?

Which statement is true about the two note types?

• A. Notes that print on confirmation documents are not visible to anyone
• B. Private notes are printed on customer documents
• C. Notes that print on confirmation documents are visible to customers and carriers
• D. Private notes are only for management

Answer: (C)

Two note types determine who can see the information. Notes that print on confirmation documents are included on the document sent to both customers and carriers, so they are visible to both groups. Private notes, by contrast, stay internal and do not appear on customer-facing documents; they’re not limited to management—access depends on internal permissions. So, the statement that notes printing on confirmation documents are visible to customers and carriers is the true one.

Two note types determine who can see the information. Notes that print on confirmation documents are included on the document sent to both customers and carriers, so they are visible to both groups. Private notes, by contrast, stay internal and do not appear on customer-facing documents; they’re not limited to management—access depends on internal permissions. So, the statement that notes printing on confirmation documents are visible to customers and carriers is the true one.